Monday 30 July 2018

VoIP Tutorial- A Deep Understanding About VoIP

Let's get to the root of VoIP- what exactly is VoIP?

Voice over Internet Protocol (VoIP) is a technology wherein, data packets are the medium used to transmit information from one point to another over using devices like computers, phones etc. It's an affordable alternative to make calls especially, international calls. You'll save huge amounts of money once you switch from PSTN to VoIP services with just monthly fees, all thanks to unlimited calling plans VoIP, toll- free number plans and more.

All you need is, is an IP phone, quality broadband connection, VoIP headsets to go about basic VoIP calling on a daily basis.



Here's how VoIP works:

Voice is converted via an ATA or, IP phone from analog signals to digital signals.
Then, it's sent in data packets to the desired location(s.)
Your call can be received by all kinds of phones without any glitches.
Enjoy multiple features like click to call, music on hold, video conferencing, call forwarding, etc. which is 100% beneficial for home VoIP, business VoIP and call center VoIP users as well.

VoIP is a very fast-developing technology however, not everyone's aware of it. VoIP providers all across the globe are trying to help prospects make the most out of it and let go off of PSTN. Not only is it affordable but, it's a shift from the traditional, time-consuming calling system, saving up on time, money, energy and more.


Also, you can receive and make calls no matter where you go, make calls PC- to- PC, phone-to-phone and so on which is one of the most basic yet, essential features of VoIP.

All who have an internet connection at work or, at home, try out VoIP services, reach out to VoIP providers in India, Singapore, USA, UK, and so on and make calls to anyone and everyone for free with unlimited calling plans VoIP.

But, do remember one thing- VoIP is basic, it's developing, it's wonderful- it's THE Present and the future!

But, what about the technicalities needed to get a VoIP phone or, a network installed?

All you need is (in most cases,) 128kbps broadband connection, a DSL/ Cable, T1 or wireless- all up to you!
Also, enjoy multiple perks by installing VoIP at your workplace as well as home like:
  • unlimited calling plans VoIP
  • smart features like call hunting, holiday number, etc.
  • 24*7 reliable customer services
  • flexibility and customization of plans
  • virtual numbers- toll- free number plans, vanity number plans
  • Portability and much more!

Contact:

IP Momentum
2nd Floor,#70/25,
80 Feet, Circular Ring Road,
4th Block, Koramangala,
Bangalore-560034,
Karnataka, India.

The Versatility of Vanity Toll- Free Numbers

Toll- free numbers, as we know are a fixture in the corporate sector. It carries a 50- year- old history at it's back- that is several lifetimes ago in the telecommunication world. 



Did you know? The very first 'automated collect call' number was introduced by AT&T in 1967.
It's very wrong on our part to think that toll- free numbers are out- dated. That they are old and it's no big deal to make unlimited calls. Yes, you can be forgiven to think so ill about toll- free number plans. However, that's how it all began- communicating from one country to another at cheap prices and most importantly, connecting with all!


Those '1-800' numbers are still huge businesses and are regarded as extremely valuable assets to those who make use and deal with them every day!
Here's a question for you- does your company require a toll- free VoIP plan? If so, how much does it cost? What are it's benefits? Most importantly, what's the best way to get one?
It always makes more sense to know how toll- free numbers work, how they've changed in recent times and their benefits before you plunge into anything more complicated.

The history of the toll- free number (1-800) is extremely fascinating but, all you need to know is that they do not come free of cost. The original set- up was that it was a courtesy to customers as they would make expensive long distance calls. With this business, the call started playing the charges, not the caller! Back then, when this idea was fascinated, the toll- free rates were extortionate, a lot more high than regular calls. Which is why, toll- free number plans were used by big businesses who were capable of handling the expenses monthly. Later, came Bezerk, the company which made toll- free numbers accessible to a wide range of businesses.

Post this, came vanity numbers wherein, the numbers were too easy for the public to remember- 1-800- Burgers anyone?

Toll- free number VoIP service plans in India and several other countries were introduced to just one service provider- once you left it, you had to leave the number behind as well.
In the year 1933, the FCC passed a rule that all 1-800 or toll- free numbers must be portable.
With so many positive developments, toll- free numbers in USA, etc. became popular and FCC reserved more prefix numbers- from 822- 888.

Why toll- free numbers? 
They're very professional. 
Getting your brand's toll- free number definitely legitimized you in the business but, it gives you national presence as well. Toll- free number plans help businesses grow on a national and international level which is what each business needs!

An exceptional marketing tool.
The moment you print your toll- free number on your marketing materials, it's extremely busy to get your customers or potential leads! They can call you from anywhere and psychologically speaking, 1-800 number is still very powerful. They assume it to be a free calling number and call without thinking twice.
Vanity numbers- easy to remember but, difficult to forget! A survey found that 84% individuals remembered a billboard toll- free number in a span of a few seconds, 72% heard it over the radio and so on. 
With multiple toll- free numbers, you can text your marketing campaigns better. Each number takes care of each campaign, determining the success of each of them.


Toll- free number plans are an island of familiarity in the world of mobile phones!

Dramatic but, true- a 1-800 number centralizes things no matter what your location is or, how scattered your mobile workforce may be. One contact number and, all will reach you no matter where you go, what you do. Most importantly, you don't even have to change your business cards all the time as the number is the same!

Contact:


IP Momentum,
Web: www.ipmomentum.com
Email: info@ipmomentum.in
Toll-Free: 1800 11 2583

Thursday 26 July 2018

Why do Small Businesses Need to Adapt to Small Business VoIP?

Your ever-growing small business needs a small business VoIP service that provides with just what you want. You need a VoIP service provider who seems to be fitting in into your system. There are several VoIP service providers in India which provide with customized plans, consisting of several smart features and this and that which shall help you meet your business requirements. 



With an exceptional VoIP system installed and efficiently running well in your company to reach out to each and every employee out there for you and your employees, you shall be able to work more efficiently. Therefore, attaining a lot more than you used to in a very brief period of time. 
              
                        Also Read: The Feature Of VoIP

It's fun when you enjoy several benefits of being aware of the fact that your VoIP services and solutions provider is the most reliable of all- especially while handling important business matters. There are several other benefits which shall help your brand accomplish heights:

Schedule your respective business hours: Enjoy working virtually whenever you choose to, from any location! All you need is one designated telephone extension from your VoIP service provider and your clients will be able to reach out to you anytime, anywhere by dialing just one number. The call can ring through your smartphone as well. Outgoing calls can also be taken care of with this number. Point being, whether you're at the airport or, at a hotel, or wherever, you can keep track of your official activities. 

Telecommute with ease and style: Enjoy advanced communications system which can help you connect you with any office or even with everyone who is a part of your company at the same time irrespective of the locations. All thanks to VoIP service providers in India, you can now dial a single extension and you can get in touch with Europe of the US!

Usage of diverse messaging features: This is a wonderful feature to use as you can make use of voice mail transcription where you can read your voicemails in the middle of your meeting or even during an argument at home as it's inappropriate or impossible to listen to them no matter how important they are. Or, you can also send out those transcriptions via e-mail or fax to whosoever you wish to anytime! This is a very sophisticated feature as it makes sure you do not disturb anyone and do what you have to at a particular point in time.

Request multiple contact numbers: VoIP service providers often provide with multiple phone numbers to their clients either, for free or by paying a very nominal fee. Several VoIP providers in India and several other countries provide with virtual faxing options, toll- free numbers and so on. The best VoIP service will also provide you with a wide range of unlimited calling plans, customized and flexible plans!

All you need to do is allow your VoIP phone to occupy it's space and it'll show it's magic to you!


Contact:


IP Momentum,
Web: www.ipmomentum.com
Email: info@ipmomentum.in
Toll-Free: 1800 11 2583

Monday 23 July 2018

How to get best VoIP service providers in India?

VoIP today has evolved both commercially and technologically. One- third of companies and residences now are using VoIP services which is an unbelievable progress. VoIP is so popular amongst all because of the facilities they provide like, conference calling, call forwarding and so on. USA-making the most out of it and countries like Australia as well are enjoying VoIP services at it's fullest. VoIP is accepted by all and it's popularity is making it a budding business to be a part of or even own it!

India being a country with one of the most migrants and maximum outsourced services and people are making the most out of VoIP services as well! However, you as a client must ask certain questions to find out which VoIP service in India shall benefit you the most.


Following are the questions you must ask your VoIP service provider:


1. Can you provide with client testimonials and reviews?

This is probably one of the only evidences for the fact that people have actually used that particular VoIP service. You would not want to get trapped by reading something that is not the true, ain't that true? Client testimonials and reviews are like the clients communicating their experience with the company's VoIP services they purchased. Reviews too are helpful as they rate the service and it definitely gives you a pictures, as a client as to how good the service is.

2. Do you have an active customer service/ support team?

Another very important question is regarding how active their customer service is. There's no point in investing in VoIP service providers whose customer service is completely dead once you purchase their services. You need to purchase VoIP services of a company whose customer service is proactive enough to give you regular updates regarding the offers, updates or even when your service crashes down and so on.

3. Can VoIP service plans be switched from time to time?

We, as customers, tend to buy VoIP service plans which are not too big ones. This happens for 2 reasons- either you don't trust your service provider completely or, you are unaware of your requirement! You need to be owning or looking out for VoIP service providers which are flexible. It does not make sense for you to own a service which is completely inflexible. So, look out for VoIP service providers which respect your fluctuations and are open to you changing your plans whenever you wish to.

4. Is there an industry benchmark as far as call quality and deliverability is concerned?

No VoIP service provider will guarantee you with 100% good call quality and deliverability. The ones who do, they are lying. Reason being, approximately, only 98% of regions can have good quality call services. It's all about your broadband service and the region you are contacting from and the region you're contacting at.

5. Are there any additional features provided along with VoIP calls?


Irrespective of the reason behind you using VoIP services, additional features are a must. Yes, commercial and residential VoIP have different requirements with respect to the additional features. For instance, call forwarding may not be as beneficial for residential use as it will be for commercial use. On the other hand, video conferencing is a great option for both! Look at your additional features, see if the VoIP service provider is flexible to make changes. It depends upon individual- whether he wants to be content with what they get or what they want.


Bottom line being, VoIP services are great. However, what may be great for you, may not be the best option for someone else. It completely varies from individual to individual. You as a customer must judge the VoIP service provider well and then purchase it. Because, what is the point of cursing VoIP just because you did not choose the right VoIP service providers in India? Have clarity with what exactly what you want, do your research, speak to multiple service providers and then go for the right one. Moreover, make it a point to verify every detail they specify to prevent any difficulties later.

What Has Made Prepaid VoIP so popular?

Voice over Internet Protocol, also called VoIP is a very popular service provided for commercial as well as residential uses. Then, one fine day, prepaid VoIP came up. The same concept- but, just prepaid!

Prepaid VoIP is not too old a concept. After extensive research, Prepaid VoIP Providers came up due to a very simple reason that they would prefer knowing how much they are paying for the VoIP services they are being provided rather than, seeing long, expensive bills at the end of every month. Prepaid VoIP's primary aim is-- Only pay for what you use. 



Prepaid VoIP provides with:

  1. Low call rates for international calling cards.
  2. Consecutive calling facility, where there's no need to enter the same phone number every time. 
  3. They are tamper proof- a unique access code is provided to every prepaid VoIP user by scratching off a part of the card. 
  4. The telephone rates are valid 24*7 until the validity period ends. 
  5. No need to worry about the customer care services as they are readily available for assistance.
  6. No extra charges, no contract has to be signed, no long term commitments have to be made. 
  7. You get immediate available balance information each time you request for it.
  8. You get a reminder when you have only a minute left on your prepaid phone card

Prepaid VoIP is:


1. Simple- Yes, VoIP is not a computer that it will not understand humans and their requirements. We humans, love it when things are simple, don't we? Prepaid VoIP has made the entire complex process of VoIP so very simple by simply making it prepaid! All you need to do is, choose your desired plans and pay for it! Use it until it expires or gets over and pay again. That way, you are safe, you know how much you are spending. Simple, isn't it?

2. Highly flexible- The internet is widely used in today's world. If you want to manage your prepaid VoIP  service, all you have to do is log onto the website and connect with your VoIP service provider!

3. Powerful- There's a constant initiation made by VoIP providers to hide the complexity of their product for you, as a user. Be assured, it's extremely powerful under the hood! The feature selection and so on is done carefully, thinking only about the users. VoIP is growing and getting more powerful every advancing day.

4. Affordable- When someone comes across anything affordable, they leave everything aside! Ultimately, that individual has to pay for the services they sign up for, right? Prepaid VoIP has been successful at being loved by it's users! It's just so relieving for the user to not pay their phone bill at the end of every month and being completely aware of what and how much they are paying!

Prepaid VoIP is the same as VoIP, only difference being, it's prepaid! There's nothing to worry about, it's something to be happy about as a user because it's been developed just for you! 

Enjoy this service at it's fullest and make the most out of it!

Residential VoIP Service Providers in India

Are you not tired of using the old fashioned home phone service? Are you looking for a service that is both reliable and cost effective? If your answer is yes! then consider VoIP (Voice over Internet Protocol) as your home phone system. You can a find huge number of Residential VoIP Service Providers offering services with varied features. Choose the best among numerous VoIP vendors to cut your monthly phone service bill up to 70% or even more. 

                 


What is Residential VoIP?


As we all know that VoIP uses your existing Internet connection to make phone calls but providing a wide range of benefits like lower call rates, best features and more. Residential VoIP works similar to Business VoIP but it is less expensive when compare to the traditional phone system.

Benefits of Residential VoIP Services:



  • Eliminate the use of unnecessary telephone cables running all over the house
  • Save money on local, national and international calls
  • Superior features of Residential VoIP Services
  • Features of Residential VoIP Services


With Residential VoIP you will get loads of extra features which you would have never seen in traditional phone system. features include,

Call Forwarding: With this feature you can forward calls to other numbers and send calls to the right location.
Blacklist: You can block unwanted calls like tele marketing calls and others.

Distinctive Ring: In case if your residential phone system has more than one line, you can personalize the ring tones so that you can know exactly which line is ringing.

Call waiting with caller ID: With this option you can see who is calling when you are on another call.

Free calling with other subscribers: If your friends and family choose the same Residential VoIP Service Provider, you can enjoy free calls from any location at all times.

Choosing the best VoIP Vendor



Finding the best Residential VoIP Service Providers is not an easy task as we think, as there are lot of things we need to check before investing on any VoIP Vendors and they are,

Research: Before jumping to conclusion and signing the contract paper with any VoIP Vendor, do a complete research on their services they provide. Compare services, pricing and quality with other service providers. Check out for customer reviews and ratings and also social media pages to see their interaction with customers.

Internet Service: Broadband connection is a must for any VoIP Services, so make sure that you Residential VoIP Service Provider  is offering you a high speed internet connection. There should be a minimum of 3Mbps speed for the best sound quality and full access to calling features.

Equipment: Make sure your VoIP Service Provider is offering you high quality equipment like IP Phone, modem, router or a VoIP Adapter.

Keeping all things in mind choose a better Residential VoIP Service Provider. 

IP Momentum is one of the best VoIP service providers in India among various Residential VoIP Service Providers. IP Momentum offers numerous VoIP service plans at an affordable price. 

Sunday 22 July 2018

Know more about your VoIP features

Several aspects of VoIP make it a very flexible, efficient and scalable technology. Here's how VoIP makes it work at it's best for it's clients:


1. Faxing over VoIP



Even today, clients fax each other all the time. Some things cannot be replaced- one of the is fax.



Back then, when faxing came into being, they were used with the help of landlines. Even today, in spite of having VoIP phones, we fax using our landlines and fax machines. What if it breaks down someday and you have to send a fax immediately? VoIP offers something called digital faxing via VoIP services, eliminating the need to maintain a landline just for faxing along with a fax machine! Digital faxing has helped so many organizations send a receive files via their email inboxes. The incoming faxes can be printed, if required as they are attached to emails in an image format. Outgoing faxes also have the same procedure.

For a long time, companies haven't made use of the very versatile, VoIP services- Faxing over VoIP function. But, it's no longer so.



               



2. Security systems integrated



Another reason to have landlines in the office building- Not anymore!

Most security systems are integrated with analog phone for enabling operations, to allow visitors enter and so on. For a long time, this was next to impossible with the help of VoIP technology. This feature again, is not too popular amongst all- deployments can work well with security systems now to enable door locking, visitor entry and other options.

It's a good news for several enterprises which are considering to upgrade their security and VoIP systems for their premises at the same time.



  Also read: Qualities You Must Look For In Your VoIP Service Provider

           

3. Call analytics



The lifeblood of any business is no more money or equipment, it's the data as a matter of fact! Data in today's time plays an integral role in every company's process to drive it towards efficiency and productivity. Voice communication is no more different. With the help of analog phones, barely any data could be collected and analyzed. Ever since VoIP has taken over the data network, integration with other software's, destinations, frequencies and so on can be generated periodically for analysis.

Analytics reports can be extremely useful for improving quality of calls, evaluating the need of new features or to determine customer satisfaction as well. You'll have all the information like, where the voice mails are being re- routed, whether the signals are always busy or not and so on.

4. Call screening



Call screening options using analog phones were very limited back then. It was frustrating and extremely distracting. Some action was needed on the receiver's end which would cause major interruptions at crucial points of time! VoIP technology is simple- users can set up their own rules with regard to when their phones could ring or where.

For instance, the CEO of xyz company can block 3 hours a day during which the calls are automatically redirected to his colleague or the concerned individual and is allowed to contact the CEO only through their office. The rest is sent across as voice mails.

5. Find me / follow me



All the users have to do is as a list of numbers which can be used when they have to get in touch with him via call. All these numbers either ring one by one or simultaneously so that the caller is able to reach the user irrespective of where he is! This feature can be combined with call screening to make sure that only certain numbers can reach out to them.

6. 'Whisper to employees'


This is a funny yet amazingly effective one, especially, beneficial for the sales team of any company. All they need to do is put the client on hold and clarify their doubt or finish any task quickly and go back to work. That way, they do not lose out on their customers and their colleague too can help them instantly!

VoIP is not just a technology, it's beyond that. Reason being, it can provide so much by taking so little. Make the most out of VoIP to see great results!

IP Momentum is the leading VoIP service providers in India For Business, Residential's,also offering UK,USA Toll Free Numbers, unlimited VoIP calling plans and so on..

Contact:


IP Momentum,
Email: info@ipmomentum.in
Toll Free: 1800 11 2583

How to Get Best VoIP service providers in India?

VoIP today has evolved both commercially and technologically. One- third of companies and residences now are using VoIP services which is an unbelievable progress. VoIP is so popular amongst all because of the facilities they provide like, conference calling, call forwarding and so on. USA-making the most out of it and countries like Australia as well are enjoying VoIP services at it's fullest. VoIP is accepted by all and it's popularity is making it a budding business to be a part of or even own it!

India being a country with one of the most migrants and maximum outsourced services and people are making the most out of VoIP services as well! However, you as a client must ask certain questions to find out which VoIP service Provider in India shall benefit you the most.


Following are the questions you must ask your VoIP service provider:


1. Can you provide with client testimonials and reviews?


This is probably one of the only evidences for the fact that people have actually used that particular VoIP service. You would not want to get trapped by reading something that is not the true, ain't that true? Client testimonials and reviews are like the clients communicating their experience with the company's VoIP services they purchased. Reviews too are helpful as they rate the service and it definitely gives you a pictures, as a client as to how good the service is.

2. Do you have an active customer service/ support team?


Another very important question is regarding how active their customer service is. There's no point in investing in VoIP service providers whose customer service is completely dead once you purchase their services. You need to purchase VoIP services of a company whose customer service is proactive enough to give you regular updates regarding the offers, updates or even when your service crashes down and so on.

3. Can VoIP service plans be switched from time to time?


We, as customers, tend to buy VoIP service plans which are not too big ones. This happens for 2 reasons- either you don't trust your service provider completely or, you are unaware of your requirement! You need to be owning or looking out for VoIP service providers which are flexible. It does not make sense for you to own a service which is completely inflexible. So, look out for VoIP service providers which respect your fluctuations and are open to you changing your plans whenever you wish to.

4. Is there an industry benchmark as far as call quality and deliverability is concerned?


No VoIP service provider will guarantee you with 100% good call quality and deliverability. The ones who do, they are lying. Reason being, approximately, only 98% of regions can have good quality call services. It's all about your broadband service and the region you are contacting from and the region you're contacting at.

5. Are there any additional features provided along with VoIP calls?



Irrespective of the reason behind you using VoIP services, additional features are a must. Yes, commercial and residential VoIP have different requirements with respect to the additional features. For instance, call forwarding may not be as beneficial for residential use as it will be for commercial use. On the other hand, video conferencing is a great option for both! Look at your additional features, see if the VoIP service provider is flexible to make changes. It depends upon individual- whether he wants to be content with what they get or what they want.


Bottom line being, VoIP services are great. However, what may be great for you, may not be the best option for someone else. It completely varies from individual to individual. You as a customer must judge the VoIP service provider well and then purchase it. Because, what is the point of cursing VoIP just because you did not choose the right VoIP service providers in India? Have clarity with what exactly what you want, do your research, speak to multiple service providers and then go for the right one. Moreover, make it a point to verify every detail they specify to prevent any difficulties later.

What To Look For In A VoIP Service Provider in India?

VoIP, abbreviated as Voice over Internet Protocol is a protocol which is exceptionally useful for purposes like communication or transmitting techniques with regard to multimedia and communication too. VoIP has been given several names like IP Telephony, broadband telephony and so on.


However, in the world of internet, almost everything from the past, starting from text messaging to making simple phone calls have diminished to almost an obsolete level. Smart phones with iOS, Android and other operating systems have taken over with the help of the internet and have come up with such wonderful ways of communication like VoIP! VoIP was introduced in the market in the year 1994 and has become extremely popular amongst individuals from the past 10 years.
Devices are a portable type. Whereas, VoIP services are services provided to you using different devices. VoIP services not only provide with the same conventional call making and receiving facility, it also provides with additional facilities like video conferencing, call forwarding, click to call, music on hold and so on.

When it comes to VoIP Service Providers in India, they are doing extremely well because of the demand and the popularity. Companies in India are doing so well because of the growth in the country and the level of acceptability to new service like VoIP. Not only that, residences are also benefiting greatly from VoIP services as they mostly have international calls to make. They get to make long distance calls at the most affordable rates, along with additional features and great services!

You as a customer need to keep a few pointers in mind which shall help you buy your desired VoIP Service Providers in India:

It's a great option to consider companies which provide with both inbound and outbound services- making inbound dialing direct.

Look out for VoIP Service Providers in India with international call making facility. Reason being, India has one of the highest rates of migration and India loves to keep in touch with their loved ones! So, cheap prices plus happiness.

Bandwidth of VoIP services is way higher and cheaper. So, look out for the cheapest possible VoIP Service provider. However, don't forget the quality.

One network is more than enough to run for data and voice communications. Choose VoIP Service providers in India which provide you with it and the right infrastructure too!

Look out for exceptional features in the potential VoIP service providers. Do they provide you with emailing, faxing, video conferencing and so on or more? Choose the most effective service plan. Also, remember, choose what you need, not what others like. Ultimately, you need to use the services, not your friend.

Have a look at the reviews and testimonials. They are the true representation of the quality of services the particular VoIP Service provider provides with. Not only that, you'll have a fair idea as to whether you are really up for a VoIP Service provider like this or some other giving you clarity at it's peak.

This is very important- What's the point of purchasing VoIP Services from VoIP Service providers who are non- existent once you purchase their services? Make it a point to know how updated they are and they keep you as far as the offers and feature upgrades are concerned.

VoIP Services are a revolutionary service we can ever obtain at such affordable rates. However, you as a client need to do your research well and not rely upon your friend. Reason being, your friend might have different requirements from you leaving a negative impact on you with regard to VoIP Services. Not only that, you'll get to know so much about VoIP giving you clarity and making you more knowledgeable with regard to offers, features and so on preventing from you to pay more.

VoIP is one of the most exquisite internet calling alternatives in comparison to the traditional calling technique. This world is going ahead so do you need to go ahead. Why pay so much more for low quality, less features traditional calling services when you have VoIP?

Think about it.

How To Use VoIP? Train your Employees to using VoIP

VoIP otherwise referred as Voice over Internet Protocol, is an innovative and powerful phone system for businesses of any size including individuals, SMEs and large enterprises.  There is a VoIP solution for any kind of business that meet your needs and requirements. There are a variety of VoIP service plans that are affordable, flexible and rich in features. The VoIP features are mobility, scalability, call forwarding, auto attendant and many more which help the business to improve its growth and performance.

Have you ever thought that VoIP services and solutions help businesses to train their employees? 


Yes! VoIP helps businesses to train their employees with its numerous features. It helps on boarding employees to learn about the business and teaching existing employees to improve their productivity and easy process to meet their targets without any work pressure. The main VoIP features that help businesses to train their employees include,

Call Recording: One of the best features of VoIP is Call Recording, which allows you to record all the calls for future use. The recorded calls may be used to assess the employee performance and it can be used to train the new employees by allowing them to listen to call of your best-performing employees, so that the new joiners will get some idea on how to handle calls in certain situations. All the VoIP Service Providers in India provide you some space to store all the call recordings. But make sure before investing, that some of VoIP Service Provider charge an extra monthly fee for call recording.

Whisper, Barge, and Call Monitoring: These three additional features of VoIP services help the businesses to train their employees and also over the problem if the employee is unable to fix it.
Whisper is a feature which allows you to listen when your employee and your business client/customer are talking and it let you whisper or provide more information to your employee so that he can be more confident in answering the client query. But the conversation between you and your employee will not be heard by your client.

Barge lets you enter a conversation going on between two extensions or an extension and an outside caller. This allows managers or business owners to take over an ongoing call if they think they could give a better answer to the client's query. But it is not same as call conferencing.
Call Monitoring is a combination of whisper and barge where it allows you to listen to a call and receive the ongoing call between two people.

Call Analytics: In a business it is very important to see how your employees are performing on phones, our VoIP Service Provider offers you this option of Call Analytics for you to know more about your employee performance, sales, the number of leads converted and more.
More than these call handling features VoIP Service Providers offer you a lot more features which help you to improve your business growth and performance.

IP Momentum is one of the best VoIP Service Providers in India offering various VoIP Service Plans at very cheap rates. For more details on plans, pricing and features, visit us at, http://www.ipmomentum.com/

Saturday 21 July 2018

How Small Business Can Now Benefit From Business VoIP Phone service

VoIP Services are getting popular amongst small businesses as well! Small business VoIP is the best business VoIP phone service and can take them a long way towards expanding their business out there, in the competitive world where every company need every edge it can obtain. Here's the thing- you want to make better choices with regard to a modern work space? You need to get in touch with VoIP Vendors, do your research and get the one to increase savings and reduce expenses as much as you can. Remember, you're small and want to get big- this is the way out!

Here are several advantages of owning business phone service which shall help your small businesses to flourish:

                 

Affordability- Over time, VoIP phone systems for small businesses became more attractive because of the promise of low costs for small businesses. The internet can be taken advantage of to reduce the cost of calls by small businesses thus, reducing the investment cost of expensive hard wares like bulky servers and so on. Not just that, with the help of VoIP Service plans, long distance call rates drop drastically leading to more savings.


Scalability- A good small business grows when they install VoIP phones- that's how the business grows as well. There's no worry with regard to an increase in the number of employees- all you need to do is add virtual extensions, no need of cables and wiring either. With the help of IP telephony, one can even open offices in several states, cities and so on. VoIP can connect every office with the other. There's no need for you to spend time, energy and money on installing VoIP Services for each office anymore!

Mobility- VoIP system allows several users to communicate with each other even outside the office. Users can make use of several additional features like call forwarding, video conferencing, emailing, faxing, voice mailing and so on. One can also use holiday numbers provided by their VoIP service providers and make international calls at the most minimal rates, creating no hindrance to their work wherever they go!

The ease of usage- There was a lot of manpower involved with traditional phone services- managing phones, maintain them and so on. This no more shall be an issue once you switch to hosted VoIP. Reasons being, communication gets manageable and easy to use too! Also, if one has nay doubts, they can contact customer care immediately and they'll take care of the rest.

These are just a few of the innumerable benefits one can get by subscribing to one of the best VoIP solution provider.

VoIP is great. However, choosing the right VoIP service provider is the key. How to do that? It's simple- just do your research well- read through testimonials and reviews because they are the only evidences of real users. Not just that, have clarity with regard to what you want and if you are unsure, ensure your VoIP Service Provider is flexible enough to switch from one calling plans to the other every now and then. Most importantly, see find out how good the customer care is and how good their network availability is. There's no point in signing for a cheap service plan if they have terrible network coverage and the customer care is totally unreachable.

Make the most out of VoIP and good luck to your business! May it be the best and efficient of the rest.


Qualities You Must Look For In Your VoIP Service Provider

Have you ever thought about what truly makes your VoIP service provider set apart from the rest?


As we all know, PSTN is declining. Why? That's because of their lack of coping with today's world. There must be several individuals out there planning on making the transition from PSTN services to VoIP, or may have questions with regard to what must be expected, or what qualities their potential VoIP Service provider must have. Following are a few categories, so that one can make a quick temperature check on the quality of services provided:






1. Customer services quality:


The very first thing that you shall want to consider while choosing your VoIP Service is quality customer relationship. They're the ones who are going to help you out when a problem arises- you need to be able to count on them. A quality customer services team will make it a point to look into the matter as soon as possible and fix it! Also, they must provide you with regular updates and offers so that you are at power with them and can switch from one offer to another.

2. Affordable rares:


This is a requirement which is obvious. However, it's very important to remember that the VoIP Solutions provider must put the customer first, which implies to making VoIP for all affordable as well as helpful and reliable. Yes, VoIP Services are extraordinary. However, it's not supposed to mean that it's going to cost a lot of money! When you try to run a company, it's important to keep the profit margin as low as possible, keeping the cost of services as low as possible so that your customers would be satisfied and last with your services for a very long time. 


3. Room for flexibility:


Remember, you're the client so, you are in charge. Do not take the deal if you are not sure about the VoIP Service Provider- whether he'll provide you with the liberty of customizing your plans as per your requirements and so on. Everyone has different requirements and a good VoIP Provider will definitely have room for flexibility as they will be customer- centric.

4. Additional Features:

                                                              

It's like adding wings to your VoIP Services. Additional features broaden the entire concept of communication. Several features like video conferencing, smart fax conversion, click to call, holiday number and so on are wonderful features which are very necessary and fun to you and your VoIP Service provider must be able to provide you with them, if asked for. 

The internet, the communication, as we all are aware of are dynamic and are constantly changing. As a VoIP Providers, you need to make sure that all your customers are updated and are ready for those changes. They need to be well equipped with the service that strives to provide the best! 

Wherever VoIP takes your business, it's hopes that you use these features as a guideline to find the VoIP Vendor most suitable for you.

Inexpensive VoIP Vendors for business enterprise | IP Momentum

In the recent past, it can be seen that an increasing number of businesses have begun to ditch conventional landlines and switch over to VoIP post a steep decline in the high speed internet connection rates. VoIP is known to be more flexible, full featured and furthermore, it is significantly cheaper than placing calls through traditional telephone service providers.  


Quality VoIP service providers today offer a wide variety of  feature packages, services and prices. The selection of an ideal voip service provider and service options usually depends upon the type and size of business, features needed and the projected volume of usage. Businesses are now able to avail the best voip solutions from top-tier voip service providers at a very low basic monthly service charges. Prior to opting for a voip service provider, it is essential for businesses to determine their telecommunication needs to enable timely and cost-efficient initiation of services. Also, before choosing a voip service provider, the following steps need to be taken by enterprises to facilitate a smooth and productive startup of the voip services.


Evaluate the internet connection: The strength and capacity of the internet connection and bandwidth needs to be measured to ensure that the system of a business has the adequate speed to best accommodate the voip installation for the best voip solutions.


Assess company budget and needs: A company's budget and voip needs to be estimated to facilitate easy selection of a voip service provider and the Best VoIP solutions provided by the service providers that should meet the requirements of the enterprise


Compare VoIP service providers: By comparing VoIP company service options, advanced features and equipment along with user and industry reviews, businesses can best make a wise decision, selecting the ideal VoIP service provider for their enterprise.


Internet telephony does more than increase savings by lowering costs. It also enables the user to integrate software programs, such as e-mail, e-fax, and remote conferencing over the Internet via the telephone. In other words, a VoIP user has the option to speak over the phone while accessing other applications, including the Internet simultaneously. VoIP users can take their adapters anywhere, making it possible to hold telephone conversations at venues that offer an Internet connection. An increase in mobility assists individuals who are always on the move, especially corporate employees who are required to travel. Long distance VoIP calls are also relatively cheaper than traditional cell phone calls.


A comparative study between VoIP services and GSM

GSM, in simple words, are the sim cards we use to make calls using smart phones. Thanks to VoIP, things have changed for the better. Because of the introduction to VoIP services in India, GSM calls have been reduced drastically especially, with regard to international calling because of VoIP offers like unlimited calling plans VoIP to USA, UK, Canada, Europe etc.


Here are 6 points which shall give you a comparative analysis with regard to which is better- GSM or, VoIP:

1. Cost of international calling: Imagine, you're an Indian and, want to fly to the USA- would you buy a local sim or, opt for the holiday number by VoIP providers which is way more cheaper? VoIP is taking over GSM, traditional calling systems and so on at a very fast pace for the better.

2. Prices for local calls: When you opt for SIM cards, keep in mind the tariffs for each call you make within the country- it should not be expensive for you. Which is why VoIP calls are a great choice to make- enjoy unlimited calling plans VoIP!

3. Internet connection availability: GSM does not need the internet unless you install apps like WhatsApp, Facebook etc. and make VoIP calls via that. However, when it comes to VoIP solutions, it's a must to own a good internet connection as data packets are sent across via this channel which cannot be compromised.

4. The level of protection of SIM cards: It's easy to commit SIM card frauds, block the SIM and so on. You may or may not come to know the source. However, if you look at the way VoIP functions, it's a cakewalk to track down the sinner. Make this system anti- fraud with VoIP providers in India and all across the globe.

5. A number of communication channels: Did you know, VoIP providers can readily provide with 16, 32 etc. connections- what about SIM cards? Just to receive 1 duplicate SIM card, there will be so much ruckus and, it's impossible for 32 connections from the same connection!

6.  Technical support:: Since VoIP is a technical product in comparison to GSM, there's up-to-date 24*7 customer services available for the customers of VoIP. However- look at GSM, something goes wrong and, they shut down and come back to take calls once the problem is over in order to escape explaining to their customers what exactly went wrong!

You've got a clear difference between 2 services, providing with so much difficulty as well as ease- now, it's your turn to pick out the right choice! Especially, businesses!

CONTACT

IP Momentum
2nd Floor,#70/25,
80 Feet, Circular Ring Road,
4th Block, Koramangala,
Bangalore-560034,
Karnataka, India.

Wednesday 18 July 2018

Things to know about Voip Services in India

VoIP Service Providers in India


Since the beginning of the last decade, it is seen that the concept of VoIP services and solutions is not a vague and a new concept to the internet users in India. VoIP has a very interesting outlook in the Indian context. It grabbed the attention of the Indian market way back in 1999 and was termed as internet telephony back then. However, the need for VoIP services at that point of time was not given utmost importance and hence it made no spot in the IT Act, 2000. Few years later in 2008, it was reported that the Telecom Regulatory Authority of India (TRAI) had approved of VoIP in India and in 2012 it has been made part of the Unified License under the National Telecom policy. 



As per reports, it can be seen that, most VoIP service providers in India have squarely focused on the commercial domain as it is apparently considered to be a bigger and a more mature market as compared to the consumer domain. Another factor that makes the business or commercial domain a preferred choice for VoIP service providers in India is that it is easier in the business market to provide internet-only voice services as they don't violate India regulations by crossing over from the internet onto the regular phone network (PSTN) - or vice versa. While looking into the consumer domain in India, it can be seen that the Indian market for home or consumer VoIP service providers is less developed in comparison to countries like the U.S, UK and Germany. As of now, the number of VoIP service providers in India that offer VoIP solutions to the Indian consumer market is quite small but it should be noted that there are a few international VoIP service providers who offer the . 
best VoIP solutions to the Indian consumer market


The factors that hamper the growth of consumer VoIP services in India are telecom regulations that prohibit the crossover of voice calls from regular phone networks (PSTN) to VoIP networks on the internet (and vice versa). In the business market, these limitations have been less of an obstacle because most companies are on broadband connections. As a result, it is fairly easy to create VoIP-only connections between them for voice calls. Consumers are somewhat less internet-ready and also heavy users of mobile phones - so being able to cross over from one network to the other is more limiting. Without the ability to cross over from one network to another, the only types of VoIP NLD calls that can be made are therefore ones that both originate and terminate on VoIP devices. Since there are several types of devices that can be VoIP-enabled, including PCs, smartphones, and VoIP digital phones, it is possible to make a lot of VoIP NLD calls.
VoIP calls for domestic long distance is somewhat restricted because voice calls are not permitted to cross from the regular phone network over to the internet or vice versa. Below are the various types of possible NLD call types and whether or not they are allowed in India. 

VoIP voice call originates and terminates on VoIP-enabled device.

Voice call originates on a regular India landline or mobile phone, but terminates on a VoIP-enabled device.

VoIP call originates on a VoIP-enabled device, but terminates on a regular India landline or mobile phone.

Why People Love VOIP Service Providers with Unlimited India Calling Plans

VoIP (Voice over Internet Protocol) is a unique technology that facilitates voice calls using Internet instead of an analog phone line at much lower costs. Therefore it helps users in both residential and business setting to save a lot on their monthly phone bills. While most service providers with clearly explain the service plans and terms, one should keep in mind that all VoIP Service Providers will not offer same features at reasonable rates. As users and customers therefore it is in our hand to choose the best VoIP Service Provider and invest in plans that cater to our specific business needs.


What is Unlimited India Calling Plan?

Unlimited India Calling is one of the best selling VoIP Service Plans. Unlimited India Calling plan allows the customer to make calls to any major cities of India from any corner of the world.

Why People love VoIP Service Providers that offer Unlimited India Calling plans?


People love VoIP Service Providers with Unlimited India Calling plans as it comes with a bunch of features like:

Voice Mail Options: Voice mail is one of the features of VoIP Services. It helps users who are most of the time away from their desks. It allows users to record personalized greetings even when they are away for a certain time and they can even chart recordings for certain days of the week. Few VoIP Service Providers have the additional feature where voice mails are transferred as emails so that the user gets to know through a notification when he receives the message.

Call or Video Conferencing: With the Call or Video Conferencing feature users can attend a very important meeting with their clients or colleagues from any part of the world easily. This feature allows users to take up the meeting from anywhere and it can be accessed via a smartphone, desktop computer or a tablet. Users can also record meetings and share them with their colleagues instead of physically going for meetings in turn saving on time and money.

Call Forwarding: Call Forwarding is one of the most widely loved features provided by VoIP Service Providers which ensure that you will never miss an important call. The feature allows call forwarding to multiple phone numbers and devices like home phone, mobile device or office phone. This feature also allows users to configure a system to forward calls to multiple phone numbers by giving preferences in case a call is missed. It is also comprised of another important feature where it allows phone to ring for a certain number of times before transferring the call to other device.

Call Waiting: It is an included VoIP Service where it boosts the productivity by notifying the user when someone is trying to call them while attending on another call. When this call waiting service is activated users are notified by a "beep" sound when they get a call from the second party. It also allows users to switch between calls.

All the VoIP Service Providers will not offer Unlimited India Calling features with so many features. So be careful before subscribing to it! VoIP Services are more advantageous when compared to traditional landline services as they never provided these features to their customers. These enormous features make people love VoIP Service Providers with Unlimited India Calling plans much more than ordinary VoIP services and solutions.

Tuesday 17 July 2018

Is It Really Easy Being A VoIP Vendor?

Being a VoIP Vendor is a fun job. There's not much to do in it. However, the easier a task seems, the more intense it's groundwork is. There's a lot involved with regard to the core of it. 

Whom are VoIP Opportunities open for on a commercial level?


If you're an entrepreneur who is wishing to participate or already are in the VoIP marketplace. 
If you're a manufacturer or a service provider and wish to add VoIP Services to your existing services and products.

Entrepreneurs of today's time view VoIP in just the right way. They consider VoIP to be a wonderful opportunity to bring about low entry cost, easily available software and hardware solutions, low barriers with regard to competition and so on all across the globe. 



So, where's really the problem?
The problem is same as the opportunity meaning, several VoIP providers in India and other countries all around the world have come up. All of them have almost the same services, benefits, calling plans and so on. 

The solution? Do not look for any fast solutions because there ain't any. Yes, VoIP is an easy business but a difficult business to profit from. Easy answers implies to overlooking the details which run the business, the details which truly matter. 

So, here's a question: Is VoIP an outdated opportunity for entrepreneurs? Not at all! There are so many possibilities which are yet to be explored or even discovered just like the internet! It's just like any other business- full of risks because of the number of competitor. You never know when you shoot up, when you fall! 

  • To be successful, all you need is:
  • good business sense
  • business experience
  • good business and marketing strategy. 
  • Who can your target audience be?
  • The answer is simple- everyone! 


  Also Read: How to Get Best VoIP service providers in India

It's all about your marketing strategy. How you approach, whom you approach and what offers you have for them. In simple words, what is that one thing that sets you apart from the rest? You as an entrepreneur needs to find that out and develop to it's maximum. See, how the top-most VoIP service providers in India, for instance are right on the top. Every company has something unique in them which is why they still exist in this business. Do enough research, observe, learn and unlearn!
Coming back, yes, you can target residences, corporate companies on a broad level. Residential VoIP is very popular due to migrants all across the globe mostly. Especially in countries like India, residential VoIP is popular as they love keeping in touch with their loved ones all the time! Several additional features like video conferencing, call forwarding, voice mail and so on help them get closer to them at the maximum. 

When it comes to companies, Business VoIP is extremely popular as companies need to make maximum profits. As a matter of fact, one of the most expenditures are done with regard to the communication bills! VoIP Services have been able to overcome that issue completely. VoIP service providers provide with unlimited calling plans which help them to choose and customize from every now and then bringing their employees close to one another and active client- company communication and so on. 

What can help your VoIP service stand out from the rest?


There can be several ways which several companies have not touched upon as all they are aiming for is profits. Here's a thing- you cannot be on the top until you work solely for your clients. Here are a few points which may help you stand out from the rest in the VoIP business:

  • Provide your customer with the most satisfying customer service support. Don't just say it, do it!
  • Provide your clients with the facility of customization of their VoIP calling plans.
  • Be transparent with the bills and provide them with flexibility with regard to changing plans. 
  • Most importantly, provide your clients with free or several options with regard to additional features! That will improve the quality of communication and more variety with regard to mode of communication as well.


The most important thing, set the right expectations. It's very important to deliver what you've promised to. Over- exaggerating your brand and its facilities and so on is eventually going to lead to non- deliver ability of your services, leading the client to decline from your VoIP Service

Always think from the client's perspective.